gdpr

Privacy policy.

This Privacy Notice is valid for the all websites hosted by LucaFromItaly. In this Privacy Notice we provide information about the processing of personal data while using our Services. Personal data is any data that can be used to identify you. The protection of your personal data is very important to us. If you have any questions or would like more information about privacy, please contact info@lucafromitaly.com with the subject ‘Privacy Query’. Continuous technological development, changes to our services, changes to laws, or other reasons may require us to amend our Privacy Notice. We will make changes to this Privacy Notice regularly and we ask that you keep yourself informed of its contents. Your rights You have the following rights with respect to your personal data: General rights You have the right to information, access, correction, deletion, restriction of processing, objection to processing, and data portability. If processing is based on your consent, you have the right to revoke it at any time. Right to complain to a supervisory authority You also have the right to complain to a relevant data protection supervisory authority about our processing of your personal data. The processing of personal data when using the Services We process your personal data using the legitimate interests legal basis, except in specific circumstances where you provide consent or where the processing is necessary for a booking that you have with us or where you have asked us to take specific steps prior to entering into a booking. We apply appropriate safeguards to protect your privacy and we process your personal data for the purpose of booking a tour only when you have sent a request to us via the forms on our website, thru mail or thru phone. Contact by e-mail, contact form or booking form When you contact us by e-mail or through a contact or booking form, we will store the data you provide (your e-mail address, your name and telephone number) so we can answer your questions and book the tour of choice for you. We delete the data that arises in this context after saving is no longer required, or limit processing if there are statutory retention requirements. Data Storage We retain your personal data for as long as it is required for you to use our Services, to provide our Services to you, to comply with laws. We will anonymise and/or aggregate your data if we intend to use it for analytical statistical purposes over longer periods. Use of cookies Cookies will be stored on your device during the use of our website. Cookies are small text files that are stored on your hard drive assigned to the browser you use, and through which the place where the cookie is set accrues certain information. They serve to make the website more user-friendly and efficient overall. We also use cookies to be able to identify you in subsequent visits. This website uses the following types of cookies, whose extent and function are explained in the following: Transient cookies These cookies are automatically deleted when you close your browser. This includes session cookies in particular. These save a “session ID” with which different requests from your browser can be assigned to the joint session. This allows your device to be recognized again when you return to our website. Session cookies are deleted when you log out or close your browser. Persistent cookies These cookies are automatically deleted after a set duration that can vary depending on the cookie. You can delete cookies in your browser security settings at any time. Preventing cookies You can configure your browser and App settings as you wish and, for example, decline to accept third-party or all cookies. Please note that you may not be able to use all of the website’s functions in this case. Storage period The storage periods for cookies vary and are can be accessed by via your browser. Analysis We use various services to analyse user interactions with our Services such as how many users visit our Services, which information is requested the most, and how users interact with our Services. The data that we collect includes referrer websites, which subpages on the our Services are accessed and how often, and the length of time for which a page is viewed. This helps us to improves users’ experience of our Services and improve our Services. Pseudonymized data is used. The legal basis for this is Article 6(1)(f) GDPR. Google Analytics This website uses Google Analytics, a web analysis service of Google Inc. This use covers the Universal Analytics operating mode. This makes it possible to assign data, sessions, and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices. You can prevent cookies from being stored through the relevant setting in your browser software; however, please note that if you do so, not all functions of the website may be able to be used to their full extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing this software. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent Universal Analytics collection across various devices, you must perform the opt-out on all systems in use.